now
Thank you for taking the time to share your perspective. We're sorry to hear that your experience at UrgentVet did not meet your expectations. While we respect differing viewpoints, we strongly disagree with the characterization of our commitment to care as “unethical” or “predatory.”
Our mission has always been to provide accessible, compassionate, and quality veterinary care during times when pets and their families need it most. We are proud of the teams across our clinics who show up every day with empathy, professionalism, and dedication to both animals and people. We understand that working in a dynamic, after-hours care setting isn’t the right fit for everyone, and we’re continually evaluating how we can better support our team members across all roles and locations. If there are specific ways you believe we can improve, we always welcome constructive dialogue and encourage former team members to reach out directly to share more actionable feedback. We can be reached at HR@americanveterinarygroup.com.