Does Water Plus pay their employees well?

According to anonymously submitted Glassdoor reviews, Water Plus employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Water Plus. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Water Plus?

77% of Water Plus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Water Plus 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Water Plus?

Customer Advisor (9) , Customer Service (5) , Advisor (4) , Customer Service Agent (4) , Customer Service Representative (4) , Customer Service Advisor (3) , Team Leader (3) , Account Manager (2) , Administrative (2) , Agent (2) , Analyst (2) , Back Office (2) , Business Analyst (2) , Key Account Manager (KAM) (2) , Manager (2)

What are the pros of working at Water Plus according to real employee reviews?

"Great people to work with" ((in 21 reviews)); "good benefits" ((in 8 reviews)); "The staff make every job, colleagues were friendly and easy to get on with." ((in 7 reviews)); "Approachable management" ((in 7 reviews)); "Good work life balance" ((in 4 reviews))

What are the cons of working at Water Plus according to real employee reviews?

"Managers have personal relationships with staff and allow constant breaks which is demoralising for people like myself and others who work hard." ((in 9 reviews)); "Bullying is rife" ((in 6 reviews)); "to hire someone new, throw them into work with no training" ((in 5 reviews)); "Oh and the pay is awful for what you have to do." ((in 3 reviews)); "My wages were good because I was on commission, if you’re working elsewhere in the business you can expect a pretty poor payslip each month." ((in 3 reviews))

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Water Plus

Water Plus Reviews

3.9

77% would recommend to a friend

(137 total reviews)

Jason Scagell

89% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.9

Work/Life balance

3.8

Career opportunities

3.7

Compensation and benefits

3.6

Culture and values

3.3

Senior management

Water Plus has an employee rating of 3.9 out of 5 stars, based on 137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Water Plus employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

137 reviews

5.0

12 Jan 2026

Great Place to Work

Customer service advisor

Recommend

CEO approval

Business outlook

Pros

Most team leaders uderstand the need to have a work life balance and always do their best to accomodate diverse needs

Cons

No Cons, maybe they can review their salary ranges

5.0

22 Nov 2025

Supportive workplace with strong leadership and real opportunities

Senior consultant

Recommend

CEO approval

Business outlook

Pros

Supportive colleagues and strong teamwork, competitive salary and benefits compared with similar regional employers, clear direction from a supportive and commercially focused CEO, opportunities to progress if you show commitment, training and ongoing support available for those who engage, good job security in a stable business, positive focus on customer service and improving processes

Cons

Fast pace of change may not suit everyone, progression depends on consistent performance and isn’t automatic, some teams experience pressure during busy periods, role expectations can be high, not ideal for those wanting minimal accountability or expecting rewards without contribution

5.0

11 Jun 2025

Great place to work

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great working environment and the people are lovely

Cons

The company operates less flexible working arrangements

Viewing 1 - 3 of 137 Reviews

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Jobs at Water Plus

Customer Service Advisor / Contact Centre Advisor / Customer Specialist

Stoke-on-Trent, England

£26K - £26K /yr

(Employer provided)

View job

HR & Recruitment Advisor

Stoke-on-Trent, England

£34K - £34K /yr

(Employer provided)

View job