Does Ventrica pay their employees well?

According to anonymously submitted Glassdoor reviews, Ventrica employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Ventrica. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Ventrica?

83% of Ventrica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ventrica 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Ventrica?

Customer Service Representative (40) , Customer Service Advisor (38) , Customer Service (18) , Customer Service Agent (14) , Customer Advisor (8) , Team Manager (6) , Sales Executive (4) , Service Delivery Manager (4) , Service Delivery Team Leader (4) , Team Leader (4) , Brand Ambassador (2) , CSA - Customer Service Associate (2) , Call Center Agent (2) , Call Handler (2) , Charlotte Tilbury Beauty Advisor (2)

What are the pros of working at Ventrica according to real employee reviews?

"great people you work with" ((in 20 reviews)); "Friendly staff" ((in 11 reviews)); "My colleagues were friendly and I was able to work from home." ((in 11 reviews)); "A very good manager and colleagues." ((in 10 reviews)); "The training on the systems was great and the job its self i already had the skills and knowledge to preform." ((in 10 reviews))

What are the cons of working at Ventrica according to real employee reviews?

"Poor management" ((in 19 reviews)); "Pay is low," ((in 12 reviews)); "Sometimes the hours which you were required to work were Long hours" ((in 7 reviews)); "The pay is terrible but minimum wage is marketing as 'competitive'." ((in 4 reviews)); "Where do you start… for an advisor, the wage is at the minimum it can be yet they expect you to deliver as if they’re paying you a 6 figure salary." ((in 3 reviews))

Ventrica Reviews

3.7

83% would recommend to a friend

(217 total reviews)

Iain Banks

66% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (217 reviews)

Ventrica has an employee rating of 3.7 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ventrica employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

217 reviews

5.0

21 Nov 2025

Good job

Customer care

Recommend

CEO approval

Business outlook

Pros

Good management Fair workload Nice team

Cons

Can’t think of one to be fair

5.0

15 Aug 2025

Excellent

Team leader

Recommend

CEO approval

Business outlook

Pros

Nice environment, cool people. Good salary.

Cons

Personal equipment, working hours during peak time.

5.0

21 Mar 2025

Great Work Culture and Supportive Team Leaders

Customer service assistant

Recommend

CEO approval

Business outlook

Pros

I really enjoyed working at Ventrica on the Charlotte Tilbury Campaign. The work environment was fast paced during peak season but very supportive, with all of the team leaders always willing to help and guide us. The company fosters an amazing work culture where teamwork and personal growth are encouraged. Massive Thanks to Zack and Molly for all of your support.

Cons

It is very fast paced during peak season.

Viewing 1 - 3 of 217 Reviews

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