Question 1

Does Urgently pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Urgently employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Urgently. This rating has improved by 3% over the last 12 months.

Question 2

How satisfied are employees working at Urgently?

Accepted Answer

38% of Urgently employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Urgently 3.3 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

Question 3

What are the top reviewed jobs at Urgently?

Accepted Answer

Customer Service Representative (30), Customer Service Representative (CSR) (15), Financial Analyst (5), Customer Representative (3), Leadership (3), Supervisor (3), Team Lead (3), Agent (2), Analyst (2), Call Center Agent (2), Customer Support Representative (2), Job Management Team (2), Learning & Development Coordinator (2), Learning and Development Coordinator (2), Roadside Assistance (2)

Question 4

What are the pros of working at Urgently according to real employee reviews?

Accepted Answer

"Work from home, diverse work environment, opportunities for growth, chill work environment" ((in 12 reviews)); "Decent pay" ((in 8 reviews)); "Great benefits, cameraderie and collaboration if you're in one of the lucky departments" ((in 6 reviews)); "Met great people at this job." ((in 5 reviews)); "Flexible hours" ((in 3 reviews))

Question 5

What are the cons of working at Urgently according to real employee reviews?

Accepted Answer

"escalate the situations while management just monitors things." ((in 12 reviews)); "FAVORITISM is very common." ((in 6 reviews)); "touch executive leadership when it comes to service quality on the ground" ((in 5 reviews)); "Managers and Supervisors clearly favoring select co" ((in 4 reviews)); "Horrible communication and no pay raise when switching departments." ((in 4 reviews))

Question 6

What are employees saying about Urgently redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Urgently redundancy and their outlook for job security at Urgently in 2026.

Urgently

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Great People, Great Company

Not bad if you want a decent call center job

Great Work Life Balance

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