Does Swapfiets pay their employees well?

According to anonymously submitted Glassdoor reviews, Swapfiets employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Swapfiets. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swapfiets?

88% of Swapfiets employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swapfiets 4.5 out of 5 for work life balance, 4.2 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Swapfiets?

Customer Service Representative (6) , Mechanic (6) , Bike Mechanic (5) , Customer Service (5) , Brand Manager (3) , Customer Service Agent (3) , Data Analyst (3) , Manager (3) , Battery Swapper (2) , Customer Support (2) , Mechaniker (2) , Software Engineer (2) , Store Associate (2) , Store Field Lead (2) , Student Worker (2)

What are the pros of working at Swapfiets according to real employee reviews?

"The people are nice and there is room to grow into other departments if you are persistent and declare your interest." ((in 11 reviews)); "Great team and culture and work/life balance" ((in 7 reviews)); "Helpful and friendly colleagues." ((in 7 reviews)); "Good atmosphere" ((in 6 reviews))

What are the cons of working at Swapfiets according to real employee reviews?

"Low salary" ((in 8 reviews)); "bad management and horribal organisation." ((in 6 reviews))

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Swapfiets

Swapfiets Reviews

4.2

88% would recommend to a friend

(88 total reviews)

Marc de Vries

95% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (88 reviews)

Swapfiets has an employee rating of 4.2 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Swapfiets employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

88 reviews

5.0

5 May 2026

Great culture but facing profitability challenges

Data analyst

Recommend

CEO approval

Business outlook

Pros

Great culture Good coffee and lunch

Cons

Scale up Not profitable Small learning budget

5.0

22 Oct 2025

Great working environment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- Great vibe in HQ - Cool projects

Cons

- Not a lot of benefits

5.0

11 Jul 2025

Great employer

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Fun place to work. Nice colleages

Cons

Startup fibe, and some things haddent been sorted out yet.

Viewing 1 - 3 of 88 Reviews

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Jobs at Swapfiets

Bike Hunter - Amsterdam

Growth Marketing Manager

Service & Store Associate (Flex) - Arnhem

Bike Hunter - Amsterdam

Logistics Driver - Amsterdam