Does SmartFocus pay their employees well?

According to anonymously submitted Glassdoor reviews, SmartFocus employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SmartFocus. This rating has been stable over the past 12 months.

How satisfied are employees working at SmartFocus?

34% of SmartFocus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmartFocus 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SmartFocus?

Sales Manager (13) , Account Manager (7) , Sales (7) , Customer Success Manager (3) , Senior Account Manager (3) , Business Development Manager (2) , Revenue Controller (2) , Sales Director (2) , Sales Executive (2)

What are the pros of working at SmartFocus according to real employee reviews?

"Some great people to work with and talented." ((in 18 reviews)); "The only good side i experienced was that most of the staff are really talented, very down to earth, smart and amazing colleagues who put a smile on my face through all the chaos that is Smart focus!" ((in 6 reviews)); "Relaxed work environment: Hahahahaha... Joke of the day." ((in 5 reviews)); "Good salary, but nothing else." ((in 5 reviews)); "Good culture" ((in 5 reviews))

What are the cons of working at SmartFocus according to real employee reviews?

"Management is ambitious." ((in 13 reviews)); "No vision from senior management and lots of political silos." ((in 9 reviews)); "Arrogant managers promoted the degradation of a company that used to have good teams, employees and resources with good opportunities to grow and offer a decent customer service and satisfaction." ((in 7 reviews)); "No company vision or training." ((in 5 reviews)); "Long hours" ((in 5 reviews))

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SmartFocus

SmartFocus Reviews

2.5

34% would recommend to a friend

(158 total reviews)

Chris Allan

48% approve of CEO

27% positive business outlook

Ratings by category

3.5

Diversity and inclusion

2.9

Compensation and benefits

2.6

Work/Life balance

2.5

Career opportunities

2.4

Culture and values

2.3

Senior management

SmartFocus has an employee rating of 2.5 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartFocus employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

158 reviews

5.0

10 Dec 2020

Great experience

Technical consultant

Recommend

CEO approval

Business outlook

Pros

It was a great company with an interesting product and a lot of opportunities to build a career and learn in email marketing

Cons

To be honest maybe the location only ;)

5.0

16 Nov 2020

good

Account manager

Recommend

CEO approval

Business outlook

Pros

the salary could have been better

Cons

all good. team work !

5.0

14 Feb 2018

Wish I could have seen the new strategy implemented

Client success

Recommend

CEO approval

Business outlook

Pros

I worked at SmartFocus before the new CEO had really got started and when I was there the marketing department spent a lot of money with very few results. Now they seem to have cut the staff right down (I think that explains some of the abominable reviews) and started again with fresh talent which is obviously really working for them. I've heard more positive feedback about SmartFocus and their customer service than any other provider in the same category - including the big ticket names! They have the advantage of starting with a clean slate so their product is built around modern digital marketing practices. Other companies systems are clunky and discounted because they're working with old processes. I've still got a lot of friends who work there and they are incredibly hard working and really know what they're doing, which is why I really miss working there and wish them all the best.

Cons

I think it's important to reward employees based on their level of contribution work wise, not just the monetary value they're perceived to bring in. The Devs and TAMs do incredible work and sometimes the sales team get all the credit.

Viewing 1 - 3 of 158 Reviews

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