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      SmartBug Media

      Engaged employer

      SmartBug Media Reviews

      2.8

      37% would recommend to a friend

      (162 total reviews)

      Adam Bleibtreu

      11% approve of CEO

      37% positive business outlook

      SmartBug Media has an employee rating of 2.8 out of 5 stars, based on 162 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartBug Media employee rating is 25% below average for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      162 reviews
      5.0
      11 Jun 2026

      Flexible work environment amid industry changes

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility to work how you want/when you want.

      Cons

      Lots of changes are happening, but what organization isn't with how much the industry has changed.

      5.0
      1 Aug 2025

      Best Workplace in My 14+ Years Career--Wish I Found SmartBug Sooner!

      Senior account strategist
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Culture 2. The SmartBug team from the top down--really lives by the company's values, and doesn't just preach them, but demonstrates daily that they practice them. I respect the relationship I have with my manager, who is not only an inspirational colleague but also a friend. 3. Caliber of clients--you get to work with amazing companies and teams from all over the world! 4. Flexibility--I get to build into my schedule things that are important to me, like driving my kids to school every day. 5. Opportunity--you are rewarded for good work, have the ability to earn commissions on accounts you sell deeper into, and there is a huge push for ongoing education and career development. 6. Innovators--consistently on the cutting edge of new technologies and strategies.

      Cons

      Client work can be stressful--that's not SmartBug, that's ALL agencies. If an agency tells you it isn't, they are lying. If you are a person who doesn't handle pressure or difficult conversations easily, then this might not be the industry for you. I've worked at 3 agencies, and SmartBug is unmatched in comparison to the tools and resources they provide to do your best job every day, even when a client throws you a curveball.

      5.0
      30 Jul 2025

      Good people, good opportunity

      Account specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      - People who care - Different avenues for advancement - They listen - Good work-life-balance - Team building - Competitive pay - Collaborative bunch - Humble leadership - Best of the best in people

      Cons

      Last quarter had layoffs but appreciate the transparency from the company about it

      Viewing 1 - 3 of 162 Reviews
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      ReviewsSmartBug Media reviews

      Glassdoor has 164 SmartBug Media reviews submitted anonymously by SmartBug Media employees. Read employee reviews and ratings on Glassdoor to decide if SmartBug Media is right for you.