Silent Type Reviews

2.3

34% would recommend to a friend

(8 total reviews)
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Marilyn Trapani

Not enough data to show CEO approval

Reviews by job title

8 reviews
5.0
12 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Extraordinary service to its clients, diversified in all medical specialties and services.

Cons

This is a great company and there is very little if anything to report as a con, other than stagnant growth due to competing with outsourcing.

3.0
2 Aug 2017
Recommend
CEO approval
Business outlook

Pros

The owner leaves you alone. It was great not to be micromanaged. Employee status. Hospitals in same general vicinity, NY and NJ. Pay always on time.

Cons

Low pay that you can't compare with other companies because it is by the page. Owner is a bit of an authoritarian when she does contact you and is not always honest. Rules changing retroactively. An insane number of company-specific abbreviations for labs. Premiums for health insurance were so high that I qualified for an Obamacare exception. Being shorted on lines every chance they got and telling us to go through reports and remove blank lines before turning it in, even though it made the report way less legible and incorrectly formatted, including only leaving one single line for a signature. Or they would go in and do this for you and dock your page count.

3.0
2 Feb 2014
Recommend
CEO approval
Business outlook

Pros

24 hour window to get your work done, very flexible. Marilyn pretty much leaves you alone. QA isn't nitpicky like the big MTSOs, and they are generally very polite. You don't generally hear from anyone except maybe every couple of weeks. There is usually enough work for everyone. You actually get a collective "good job" every once in a while. Did I mention they don't bother you? I can't stress this enough. I have worked for places where the emails and conference calls were constant.

Cons

Lack of communication, low pay, insurance extremely unaffordable, Very few of the "rules" are in writing, which I find to be passive aggressive. We had no access to old reports, and rarely did we hear back from QA about blanks. No samples were provided either. This is a new "con..." we just got speech recognition, which replaced the wonderful and familiar MS Word with an editing platform that is designed to require more steps for less pay. They said it was because MS Word isn't able to be customized. I don't like being lied to. It was to cut our pay, plain and simple. Plus the old system of keeping track of pages was hard enough... in this new system, we had no idea if we were done working until much later. Makes a big difference, since I generally (always) had to work way more than 40 hours a week to get my page count. After a few weeks of it, I had had enough and quit. Some of the stuff I can't really blame ST totally, because the entire industry has gone to the dogs.

Viewing 1 - 3 of 8 Reviews

Glassdoor has 8 Silent Type reviews submitted anonymously by Silent Type employees. Read employee reviews and ratings on Glassdoor to decide if Silent Type is right for you.