Question 1

Does ServiceOntario pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, ServiceOntario employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at ServiceOntario. This rating has improved by 9% over the last 12 months.

Question 2

How satisfied are employees working at ServiceOntario?

Accepted Answer

40% of ServiceOntario employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ServiceOntario 3.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

Question 3

What are the top reviewed jobs at ServiceOntario?

Accepted Answer

Customer Service Representative (32), Customer Service Representative (CSR) (9), Office Manager (3), Associate (2), Customer Care Representative (2), Customer Service Clerk (2), Data Entry Clerk (2), Registration Services Representative (2)

Question 4

What are the pros of working at ServiceOntario according to real employee reviews?

Accepted Answer

"Good Environment, Management and Contacts to go ahead" ((in 4 reviews)); "there is nice people and not much hard work to do" ((in 4 reviews)); "nice coworkers" ((in 3 reviews))

Question 5

What are the cons of working at ServiceOntario according to real employee reviews?

Accepted Answer

"Extremely low pay for responsibility and workload." ((in 10 reviews)); "No benefits." ((in 4 reviews)); "From the beginning, I encountered various scenarios that required knowledge I hadn’t been trained for, and there was no comprehensive training manual to refer to." ((in 3 reviews)); "Lots of experienced colleague seem to think privatization is looming." ((in 3 reviews)); "time hours only, no full time opportunities, minimum wage to start, unpaid lunch, no breaks, bad management, required to do office cleaning ( no cleaners hired), face a lot of verbal abuse, extremely stressful, no raises unless begged for, people call in sick a lot as theres no incentive really not to, no penalties given to those who do call in sick or come in late, very unprofessional environments, no benefits" ((in 3 reviews))

Question 6

What are employees saying about ServiceOntario redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceOntario redundancy and their outlook for job security at ServiceOntario in 2026.

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