SentriLock Customer Service Representative (CSR) II reviews

1.4

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(2 total reviews)
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Scott Fisher

100% approve of CEO

20% positive business outlook

Reviews by job title

2 reviews
1.0
12 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Honestly not a lot of pros.

Cons

Very toxic. They aren’t willing to work with you for school in the support department. They micromanaged. Would give others promotions who don’t deserve them based on if they liked them more than other candidates. They will criticize you for not helping because it’s your lunch hour. Tell you that you don’t get to pick and choose when you want to help out and push your lunch back. Tell you that you’re not doing your job effectively when you have the best stats on the floor and take the most calls out of everyone and had flawless documentation on your tickets.

3.0
3 Jun 2019

Sentrilock

Recommend
CEO approval
Business outlook

Pros

Employee focused, treats you like you’re part of the family.

Cons

No diversity in management level, you’re only promoted on a ‘who you know’ basis, rather than what you know. HR prefers to hire externally rather than internally so no job advancement for its employees.

Glassdoor has 73 SentriLock reviews submitted anonymously by SentriLock employees. Read employee reviews and ratings on Glassdoor to decide if SentriLock is right for you.