Does Secret Recipe pay their employees well?

According to anonymously submitted Glassdoor reviews, Secret Recipe employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Secret Recipe. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Secret Recipe?

69% of Secret Recipe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Secret Recipe 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Secret Recipe?

Waitress (18) , Service Crew (16) , Barista (8) , Server/Waiter (8) , Server/Waitress (8) , Cashier (7) , Kitchen Staff (6) , Kitchen Helper (5) , Part Time Service Crew (5) , Supervisor (5) , Assistant Supervisor (4) , Customer Service (4) , Executive (4) , Floor Staff (3) , Kitchen Crew (3)

What are the pros of working at Secret Recipe according to real employee reviews?

"Friendly colleagues and manageable workload" ((in 14 reviews)); "the pay is a good amount for a part time job" ((in 8 reviews)); "Friendly and good environment to work on" ((in 8 reviews)); "Did not have free meal like another food and beverage businesses." ((in 6 reviews)); "good environment with good manager" ((in 5 reviews))

What are the cons of working at Secret Recipe according to real employee reviews?

"low salary, some customer hard to serve" ((in 11 reviews)); "Horrible management in my shop, no training and no thankyou ever." ((in 8 reviews)); "Barely much benefits" ((in 6 reviews)); "Work life balance is lip service." ((in 5 reviews)); "Need to hire more staff to cover busy hours" ((in 3 reviews))

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Secret Recipe

Secret Recipe Reviews

3.1

69% would recommend to a friend

(198 total reviews)

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (198 reviews)

Secret Recipe has an employee rating of 3.1 out of 5 stars, based on 198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secret Recipe employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

198 reviews

5.0

8 Feb 2026

learn a lot

Kitchen helper

Recommend

CEO approval

Business outlook

Pros

good place ro gain experience

Cons

not enough stuff to cover shift when a lot of customer

5.0

25 Jan 2026

Good

Kitchen helper food packer

Recommend

CEO approval

Business outlook

Pros

Nice work environment very good

Cons

All good nothing wrong best

5.0

30 Dec 2025

Can be improve

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The pay is not that good but they have a good system for OT

Cons

Depending on the branch and the manager

Viewing 1 - 3 of 198 Reviews

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Jobs at Secret Recipe

Data Entry ( Fresh Graduates)

Warehouse Supervisor (IMMEDIATE HIRING)