Sagent has an employee rating of 3.4 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sagent employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).
Thank you for the positive review. We are pleased you would recommend us to others looking for excellent leadership in an environment focused on excellent customer service and pride in what we do.
The very best to you.
Great people to work with, health benefits, profit sharing.
Cons
Doesn't have solid job process instructions and relies on the employee to create process.
Sagent Response
2y
Thank you for taking the time to review Sagent as an employer. We do not have billing specialists working outside of our Coppell, TX office. Is it possible you are reviewing the wrong "Sagent"? There are more than one listed in Glass Door.
The very best to you.
The Sagent organization is a great place to work. The leadership is focused on a high level of integrity and leads on customer satisfaction and the team member experience. Hard work and dedication in a respectful work environment. Amazing team!
Cons
Nothing at all negative about working at Sagent.
Sagent Response
2y
Thank you for taking time to provide a review for Sagent. We are striving for continuous improvement, and we welcome and appreciate the feedback on your experience working with us and we are very pleased to have you as a partner!
According to anonymously submitted Glassdoor reviews, Sagent employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Sagent. This rating has decreased by 2% over the last 12 months.
63% of Sagent employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Sagent 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.
Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagent redundancy and their outlook for job security at Sagent in 2026.