Relay Express Reviews

3.1

42% would recommend to a friend

(37 total reviews)
avatar

Matthew J Seiter

77% approve of CEO

63% positive business outlook

Relay Express has an employee rating of 3.1 out of 5 stars, based on 37 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Relay Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

37 reviews
5.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I GET TO WORK AT A RESPONSIBLE TIME ..GET DELIVEREIS DONE AND HOME EVERY NIGHT AT A DECENT HOUR

Cons

I just have one problem..It is that when I have a problem with my settlements..I call to get results and I'm passed around to everyone and get no results..then they tell me to send a email..that takes 3 to 5 business days to respond to and by that time my settlement has already been paid with the error..other than that I love working with these guys but they have to work on that part

5.0
30 Mar 2022

Good

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Salary balance, flexible hours bonus

Cons

Work, life balance, flexible hours

5.0
13 Dec 2021

Keep Moving Forward

Recommend
CEO approval
Business outlook

Pros

Dedicated employees who care about their job. Customer satisfaction is paramount. It takes a long time to get a customer but only one incident to loose one. Relay prides itself on letting the customer know if there is a problem along the way. A solution to the problem is normally found through the outstanding managers and operations team which results in the product getting to its destination with no surprises to the customer. I could always call on someone in operations and management to help me better understand a situation that may require me to take action. This team concept works well and provides stability and accountability among the different departments.

Cons

Regarding Safety: The calls I would get during the night if there was an accident or incident involving a customers property or hours of service (HOS) issues that may require towing a truck or shutting down a driver. This is a 24/7 operation that is fluid and keeps moving so I knew from the start I could receive a call any time day or night. I call this a con but its just part of the job.

Viewing 1 - 3 of 37 Reviews

Glassdoor has 42 Relay Express reviews submitted anonymously by Relay Express employees. Read employee reviews and ratings on Glassdoor to decide if Relay Express is right for you.