Nespresso Reviews

3.8

74% would recommend to a friend

(1,877 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

49% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
8 Apr 2026

Nice Workplace

Recommend
CEO approval
Business outlook

Pros

staff discount, coffee credit, so much coffee

Cons

can get super busy and overwhelming

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Nespresso Response
2mo
Hello, Thank you for sharing your thoughts on working with us. We are proud to provide our employees with a Total Rewards package which includes various perks and benefits. It is pleasant to read our efforts in this area are appreciated. Regarding the cons you highlighted, we are sorry your experience was overwhelming at times. At Nespresso, we strive to evaluate our processes and make adjustments to ensure that our people have the necessary tools and support to manage their workload effectively. Your feedback is important to us, as we constantly seek to improve, and we will make sure to pass it to the respective team. We wish you much success with your new endeavors. Thank you.
5.0
14 Jul 2025

Great team

Recommend
CEO approval
Business outlook

Pros

Great team and a great company

Cons

Pays not really the best

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Nespresso Response
11mo
Hello, Thank you for taking the time to share your thoughts on your experience at Nespresso. It is a pleasure to read that you enjoyed working with your team, as creating a positive environment is important to us. Regarding the cons you highlighted, we understand that compensation is a significant aspect of job satisfaction. We continuously evaluate our salary structures to ensure they remain competitive within the market. If you want to share more insights with us, please feel welcome to contact your former local HR or management team. We wish you much success in your new endeavors. Thank you.
5.0
25 Sept 2024

Great Experience !!

Recommend
CEO approval
Business outlook

Pros

Interview processes was great, role organised through agency. And support was available during onboarding. Epic brand, awesome customers and a strong vision of the values that ripples through the team.

Cons

Pace of trade meant often you learnt on the go, but expectations were managed and there were people around to always help in the boutique. So a consideration, rather than a con.

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Nespresso Response
1y
Hello Colleague, Thank you for giving your feedback about the interview process and the support you received during onboarding. We are thrilled to hear that you found our brand exceptional, and the team to be deeply committed to our values. Your comments mean a lot to us and will be enthusiastically shared with the respective team. We also appreciate mentioned cons, as we understand that this can sometimes be challenging, but we are glad to hear that expectations were managed. Regarding your management advice, we strive to find ways to effectively manage these differences and ensure that all employees feel supported and included. We also appreciate your recognition of our great people leaders who often come from a background in retail, and we will continue to provide them with the necessary resources. We value your input and will use it to make improvements where necessary. If you have any further details or concerns, please do not hesitate to reach out to your local HR team. Wishing you all the best in your career with us. Thank you.
Viewing 1 - 3 of 1,877 Reviews

Glassdoor has 3,233 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.