Does Mind pay their employees well?

According to anonymously submitted Glassdoor reviews, Mind employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Mind. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Mind?

35% of Mind employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mind 3.6 out of 5 for work life balance, 2.6 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Mind?

Assistant Manager (9) , Support Worker (7) , Manager (6) , Volunteer (5) , Wellbeing Worker (5) , Shop Manager (4) , Supervisor (4) , Administrative Assistant (3) , Fundraiser (3) , Project Manager (3) , Advocate (2) , Charity Shop Volunteer (2) , Corporate Fundraising Officer (2) , Employment Advisor (2) , Employment Specialist (2)

What are the pros of working at Mind according to real employee reviews?

"great people to work with" ((in 22 reviews)); "Friendly staff and fulfilling role." ((in 16 reviews)); "Great colleagues highly committed to the cause." ((in 16 reviews)); "Truly flexible working, supportive management with frequent one" ((in 6 reviews)); "Good benefits with a great work/ life balance" ((in 5 reviews))

What are the cons of working at Mind according to real employee reviews?

"Management is bad." ((in 13 reviews)); "Pay is low for senior specialist roles." ((in 11 reviews)); "Some Managers actively ignore the values of Mind." ((in 9 reviews)); "Bullying is rife from the management and complaints are poorly dealt with." ((in 9 reviews)); "Universally poor management across the board and a toxic culture." ((in 7 reviews))

Mind Reviews

3.0

35% would recommend to a friend

(209 total reviews)

Ian Edwin Ruddock

4% approve of CEO

14% positive business outlook

Mind has an employee rating of 3.0 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mind employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

209 reviews

5.0

3 Jun 2026

Supportive management and good training despite staffing issues

Volunteer shop assistant

Recommend

CEO approval

Business outlook

Pros

supportive manager and provide good training

Cons

sometimes lack of staff, but overall the shop could still run smoothly

5.0

14 Sept 2025

Working as a Recovery Navigator

Recovery navigator

Recommend

CEO approval

Business outlook

Pros

Well supported my my managers, opportunities for further training and professional development. You get to explore other Mind services across Birmingham. Great experience in mental health sector, I have developed valuable skills for a career in Psychology.

Cons

I love this role and team and don't really have any critiques in all honesty. The pay could be better but the experience and support at work makes it worth it

5.0

15 Mar 2025

Job duties

Recovery worker

Recommend

CEO approval

Business outlook

Pros

Mental health recovery and group session facilitation

Cons

Weekly referral and assessment management

Viewing 1 - 3 of 209 Reviews

Jobs at Mind

Assistant Shop Manager

Belsize Park, England

Assistant Shop Manager

Kentish Town, England

Assistant Shop Manager

Assistant Shop Manager

Dinnington, North East England, England

Mind

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Supportive management and good training despite staffing issues

Working as a Recovery Navigator

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