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      MBNA

      Part of Lloyds Banking Group

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      MBNA Reviews

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      3.2

      32% would recommend to a friend

      (94 total reviews)

      10% positive business outlook

      Ratings by category

      3.3

      Diversity and inclusion

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.8

      Culture and values

      2.8

      Senior management

      2.7

      Work/Life balance

      MBNA has an employee rating of 3.2 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MBNA employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      94 reviews
      5.0
      25 Apr 2026

      CSR

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, team members and employers are very kind

      Cons

      Must be well trained. Might be a bit confusing at the start

      Viewing 1 - 3 of 94 Reviews
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      ReviewsMBNA reviews

      Glassdoor has 123 MBNA reviews submitted anonymously by MBNA employees. Read employee reviews and ratings on Glassdoor to decide if MBNA is right for you.