Does KCOM Group pay their employees well?

According to anonymously submitted Glassdoor reviews, KCOM Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KCOM Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at KCOM Group?

61% of KCOM Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KCOM Group 4.0 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at KCOM Group?

Customer Service Representative (6) , Manager (5) , Account Manager (4) , Accountant (4) , Project Manager (4) , Network Engineer (3) , Sales (3) , Sales Manager (3) , Technical Architect (3) , Administrative Assistant (2) , Analyst (2) , Associate (2) , Consultant (2) , Customer Champion (2) , Customer Service (2)

What are the pros of working at KCOM Group according to real employee reviews?

"The people are great and friendly" ((in 34 reviews)); "Good salary and benefits." ((in 13 reviews)); "Great and friendly colleagues." ((in 9 reviews)); "Many roles work full of part time from home and there is flexible working." ((in 9 reviews)); "Dynamic team, Innovation, quick to move" ((in 8 reviews))

What are the cons of working at KCOM Group according to real employee reviews?

"Managers are aware of employees bullying other employees, and they turn a blind eye to it." ((in 8 reviews)); "Low pay" ((in 7 reviews)); "The leadership is no" ((in 6 reviews)); "On salaries in excess of £700k plus bonus' s." ((in 4 reviews)); "Lack of career progression, but plenty of training opportunities" ((in 4 reviews))

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KCOM Group

KCOM Group Reviews

3.5

61% would recommend to a friend

(219 total reviews)

Richard Schafer

Not enough data to show CEO approval

42% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity and inclusion

3.6

Culture and values

3.3

Compensation and benefits

3.3

Career opportunities

3.0

Senior management

KCOM Group has an employee rating of 3.5 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KCOM Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

219 reviews

5.0

30 Sept 2025

Fantastic place to work

Loyalty team leader

Recommend

CEO approval

Business outlook

Pros

Competitive salary Growth opportunities Supportive management

Cons

Cons on working here are minimal

5.0

8 Sept 2025

Nice

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Very nice place to work

Cons

None. Had a great time working here.

5.0

17 Jul 2025

Great

Outbound sales

Recommend

CEO approval

Business outlook

Pros

Good work life balance, good atmosphere fun people.Good pension scheme.

Cons

Nothing I can think of

Viewing 1 - 3 of 219 Reviews

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Jobs at KCOM Group

Enterprise Customer Support Coordinator

Kingston upon Hull, England

£26K - £26K /yr

(Employer provided)

View job

Cleaner -Selsey, Chichester - £13 p/h (self employed)

Base Management Advisor

Kingston upon Hull, England

£26K - £26K /yr

(Employer provided)

View job