Does Intrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Intrum employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Intrum. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Intrum?

37% of Intrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intrum 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Intrum?

Customer Service Representative (26) , Project Coordinator (21) , Customer Support Representative (8) , Debt Collector (8) , Project Manager (8) , Account Specialist (7) , Collections Agent (7) , Customer Service (7) , Manager (7) , Accountant (6) , Analyst (6) , Business Analyst (6) , Collections Specialist (6) , Financial Assist Associate (6) , Gestionnaire recouvrement (6)

What are the pros of working at Intrum according to real employee reviews?

"Some good people." ((in 27 reviews)); "Hybrid working and good salary" ((in 20 reviews)); "Some colleagues were great fun to work with" ((in 19 reviews)); "Decent pay and bonuses." ((in 10 reviews)); "Good benefits and with no school you get like office job" ((in 10 reviews))

What are the cons of working at Intrum according to real employee reviews?

"Bad working environment with really bad managers" ((in 9 reviews)); "No bonuses, some amount corporate of corporate BS" ((in 7 reviews)); "Bad communication" ((in 7 reviews)); "Senior management is disoriented and not willing to help when you have concerns." ((in 4 reviews)); "few opportunities to climb the proverbial corporate ladder" ((in 4 reviews))

What are employees saying about Intrum redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intrum redundancy and their outlook for job security at Intrum in 2026.

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Intrum

Intrum Reviews

2.8

37% would recommend to a friend

(367 total reviews)

Andrès Rubio

34% approve of CEO

26% positive business outlook

Ratings by category

3.2

Diversity and inclusion

3.2

Work/Life balance

2.8

Compensation and benefits

2.7

Culture and values

2.4

Senior management

2.4

Career opportunities

Intrum has an employee rating of 2.8 out of 5 stars, based on 367 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Intrum employee rating is 25% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

367 reviews

5.0

6 Jun 2025

Great work place

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Very flexible and friendly staffs, great work culture and hybrid system

Cons

Nothing really except their QA team is very strict

5.0

2 Jun 2025

Working Environment

Hr sr manager

Recommend

CEO approval

Business outlook

Pros

The company is a great place to work

Cons

I can't think of any cons

5.0

25 Apr 2025

Good work environment to work

Collections agent

Recommend

CEO approval

Business outlook

Pros

Healthy work environment. Sensitive role but they will guide you every step of the way.

Cons

Just you have to be in the office for 6 months before work from home. Not bad to be honest because you need support.

Viewing 1 - 3 of 367 Reviews

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Jobs at Intrum

Call Centre - Customer Support Representative (Q326G)

Call Centre - Customer Support Representative (VQ326G)

Resource Planning Analyst

Senior Enterprise Sales Manager

Glasgow, Scotland

View job

Resource Planning Analyst

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