Question 1

Does ISA pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, ISA employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at ISA. This rating has improved by 7% over the last 12 months.

Question 2

How satisfied are employees working at ISA?

Accepted Answer

94% of ISA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ISA 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

Question 3

What are the top reviewed jobs at ISA?

Accepted Answer

Data Collector (13), Telephone Interviewer (3), Educator (2), Internship (2), Telephone Surveyor (2)

Question 4

What are the pros of working at ISA according to real employee reviews?

Accepted Answer

"Flexible hours and ability to gain experience in phone communication." ((in 7 reviews)); "good work environment  not too much presure" ((in 4 reviews)); "Flexible schedule, familiar with staff" ((in 3 reviews)); "Insights Division so the supervisors were excellent to work for." ((in 3 reviews)); "Great people, decent pay, competitive work with cool incentives." ((in 3 reviews))

Question 5

What are the cons of working at ISA according to real employee reviews?

Accepted Answer

"It's minimum wage when I worked here from 2006" ((in 4 reviews)); "Management not as efficient as they could be, a bit tied by tradition (even though internship was supposed to be for a diverse group of people), some full time workers are very friendly and on top of things and some are less so." ((in 3 reviews)); "More work and less pay" ((in 3 reviews)); "Bad salary and collegues but good coffee" ((in 3 reviews))

Question 6

What are employees saying about ISA redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ISA redundancy and their outlook for job security at ISA in 2026.

ISA

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Average experience with learning opportunities

Excellent

An organization with excellent work-life balance and a friendly, inclusive culture.

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