Does IRS pay their employees well?

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

How satisfied are employees working at IRS?

55% of IRS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IRS 3.9 out of 5 for work life balance, 3.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (231) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (127) , Tax Examining Technician (112) , Contact Center Representative (68) , Data Transcriber (59) , IT Specialist (59) , Revenue Agent (56) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

What are the pros of working at IRS according to real employee reviews?

"Excellent to work and great benefit" ((in 552 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 223 reviews)); "Great work life balance as far as hours (M" ((in 165 reviews)); "The money and the people are great" ((in 103 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 97 reviews))

What are the cons of working at IRS according to real employee reviews?

"Poor Management and Training." ((in 205 reviews)); "Training was horrible and unprofessional" ((in 155 reviews)); "They can't get any good managers!" ((in 115 reviews)); "Upper management, blackballing and out of date technology" ((in 27 reviews)); "Lack of communication and poor managment" ((in 19 reviews))

What are employees saying about IRS redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS redundancy and their outlook for job security at IRS in 2026.

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IRS

IRS Reviews

3.3

55% would recommend to a friend

(3,620 total reviews)

34% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity and inclusion

3.8

Compensation and benefits

3.5

Career opportunities

3.1

Culture and values

2.9

Senior management

IRS has an employee rating of 3.3 out of 5 stars, based on 3,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

4K reviews

5.0

2 May 2026

Great career experience but pay is below market

Senior attorney

Recommend

CEO approval

Business outlook

Pros

Excellent career experience. Opportunities to do tax advisory, controversy, and litigation.

Cons

Lower than market pay, Congress always coming after the budget.

5.0

28 Apr 2026

Positive environment, but easy to lag behind

Human resources specialist

Recommend

CEO approval

Business outlook

Pros

Great working environment for people.

Cons

Easy to fall behind workload.

5.0

6 Feb 2026

Excellent | Chill Working Environment

It specialist

Recommend

CEO approval

Business outlook

Pros

Very chill working environment, slow-pace, relaxed -- despite working on multiple IT projects.

Cons

Many professionals, including myself, affected by nationwide federal RIF's in 2025.

Viewing 1 - 3 of 3,620 Reviews

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Jobs at IRS

Contact Representative (Bilingual-Spanish) (Seasonal) - Direct Hire, TERM

US$169K - US$197K /yr

(Employer provided)

View job

Tax Examining Technician (Seasonal)- Direct Hire, TERM

Contact Representative (Seasonal) - Direct Hire, TERM

Tax Examining Clerk (Seasonal) - Direct Hire, TERM

IRS reviews FAQs

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IRS

IRS Reviews

Ratings by category

Reviews by job title

Great career experience but pay is below market

Positive environment, but easy to lag behind

Excellent | Chill Working Environment

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