Does HSL pay their employees well?

According to anonymously submitted Glassdoor reviews, HSL employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at HSL. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at HSL?

60% of HSL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HSL 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at HSL?

Comfort Specialist (57) , Team Leader (19) , Sales Assistant (5) , Comfort Expert (3) , Area Manager (2) , Comfort Specialist (Sales Assistant) (2) , HR Administrator (2) , Home Comfort Specialist - Sales (2) , MLA (2) , Manager (2) , Upholsterer (2)

What are the pros of working at HSL according to real employee reviews?

"Training is good and ongoing." ((in 11 reviews)); "great staff friendly busy good management clean" ((in 7 reviews)); "The only positive aspect was the opportunity to work with a few talented and supportive colleagues who shared a similar plight." ((in 7 reviews)); "Managers are fair and understanding" ((in 4 reviews)); "• Work life balance acceptable" ((in 4 reviews))

What are the cons of working at HSL according to real employee reviews?

"Poor management" ((in 9 reviews)); "Low pay, communication not always the best, superior attitude from some" ((in 8 reviews)); "Forced to meet target, yet never appreciated or given a bonus for surpassing it." ((in 4 reviews)); "Longer lunch breaks Better salary Parking Phone Technology" ((in 4 reviews)); "You are constantly promised career progression but it never happens." ((in 4 reviews))

What are employees saying about HSL redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HSL redundancy and their outlook for job security at HSL in 2026.

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HSL

HSL Reviews

3.7

60% would recommend to a friend

(177 total reviews)

William Burrows

80% approve of CEO

53% positive business outlook

HSL has an employee rating of 3.7 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSL employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

177 reviews

5.0

6 Feb 2026

A people-led business that values quality and care

Showroom manager

Recommend

CEO approval

Business outlook

Pros

Customer care and staff wellbeing genuinely matter here

Cons

Non that I can think of

5.0

1 Nov 2025

Work Experience

Associate

Recommend

CEO approval

Business outlook

Pros

Good exposure in the firm

Cons

No personal mentorship, you've to do everything on your own

5.0

15 Oct 2025

Good

Bms engineer

Recommend

CEO approval

Business outlook

Pros

This is very nice, Company

Cons

No negative issues found in this

Viewing 1 - 3 of 177 Reviews

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Jobs at HSL

Coffee Shop Assistant

Logistics Bookings Coordinator

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Reviews by job title

A people-led business that values quality and care

Work Experience

Good

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