Does Follett pay their employees well?

According to anonymously submitted Glassdoor reviews, Follett employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Follett. This rating has been stable over the past 12 months.

How satisfied are employees working at Follett?

37% of Follett employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Follett 3.0 out of 5 for work life balance, 2.0 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Follett?

Sales Associate (5) , Store Manager (4) , Assistant Manager (3) , Retail Sales Associate (3) , Associate (2) , Cashier (2) , Customer Service Representative (2) , Manager (2) , Purchasing (2) , Sales Associate/Cashier (2) , Shipper/Receiver (2) , Team Lead (2)

What are the pros of working at Follett according to real employee reviews?

"Some really good people and customers" ((in 7 reviews)); "flexible hours for students which is good" ((in 5 reviews)); "Excellent coworkers." ((in 3 reviews)); "Good work life balance and easy to work with on schedule" ((in 3 reviews))

What are the cons of working at Follett according to real employee reviews?

"Pay is low and not competitive." ((in 9 reviews)); "Full time workers looked down upon "temps," managers were not emotionally engaged with staff, strange culture around taking breaks" ((in 4 reviews)); "TDLR; you’re a purple and white floor mat for affluent students/parents with little to no training." ((in 3 reviews)); "Medical and Dental Benefits could be better." ((in 3 reviews))

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Follett

Follett Reviews

3.2

37% would recommend to a friend

(84 total reviews)

Mary Lee Schneider

24% approve of CEO

10% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (84 reviews)

Follett has an employee rating of 3.2 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Follett employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

84 reviews

5.0

11 Nov 2025

Idk

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good environment to work at

Cons

No cons to be honest

5.0

13 Jul 2025

Job

General merchandiser

Recommend

CEO approval

Business outlook

Pros

Flexible Schedule Positive work environment

Cons

Slow business days Have to work some weekends

5.0

25 Jan 2025

Great work environment

Sales associate

Recommend

CEO approval

Business outlook

Pros

Very flexible hours and opportunities for growth

Cons

There were no cons at all

Viewing 1 - 3 of 84 Reviews

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Jobs at Follett

Customer Service Representative

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Job

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