Does First Hospitality pay their employees well?

According to anonymously submitted Glassdoor reviews, First Hospitality employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at First Hospitality. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at First Hospitality?

78% of First Hospitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Hospitality 4.0 out of 5 for work life balance, 4.1 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Hospitality?

General Manager (33) , Director of Sales (8) , Front Desk Agent (5) , Sales Manager (5) , Assistant General Manager (4) , Operations Manager (3) , Area Revenue Manager (2) , Director of Sales and Marketing (2) , Director of Sales and Marketing (DOSM) (2) , Front Desk Associate (2) , Guest Experience Manager (2) , Manager (2) , Operations (2) , Property Accountant II (2) , Sales (2)

What are the pros of working at First Hospitality according to real employee reviews?

"Benefits are good." ((in 12 reviews)); "Great culture and positive work environment" ((in 8 reviews)); "Amazing leadership with overall great support." ((in 8 reviews)); "Everyone on the team is always in a great mood" ((in 6 reviews)); "They do own a lot of properties, so there are opportunities to move around if you can land one." ((in 4 reviews))

What are the cons of working at First Hospitality according to real employee reviews?

"Upper management and corporate are super cliche" ((in 7 reviews)); "Management are rewarded, hourly are not." ((in 7 reviews)); "That leader then left and left another manager to clean up the mess." ((in 5 reviews)); "Lots of nepotism." ((in 4 reviews)); "The company has Accrual based PTO" ((in 3 reviews))

First Hospitality Reviews

4.2

78% would recommend to a friend

(179 total reviews)

David Duncan

88% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (179 reviews)

First Hospitality has an employee rating of 4.2 out of 5 stars, based on 179 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

179 reviews

5.0

17 Mar 2026

Best Company I’ve worked for!

Director of sales and marketing (dosm)

Recommend

CEO approval

Business outlook

Pros

Very employee centric and collaborative all the way to the top, experts in their field, most efficient budget process I’ve ever seen, and this company hires the best of the best! No egos here

Cons

Absolutely no cons to report

5.0

21 Jan 2026

They really do walk the talk

Managing director - global sales

Recommend

CEO approval

Business outlook

Pros

90 days in and I find this to be a fantastic company to work for. Senior leadership really cares about their associates and is very responsive to feedback. My direct report in particular is AMAZING. Love working for him and I feel like he has instilled trust and confidence in what I am bringing to the table.

Cons

Some of the technology is a little behind the company I left (expense reporting in particular), but they are aware and making strides. Insurance has also been a bit of a journey to navigate based on what I had with my previous job, but it's manageable.

5.0

28 Sept 2025

"People First" is not just a tagline

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Well-organized onboarding Supportive of personal and career growth Growing company

Cons

None - onboarding and resources have been terrific. The team has been very welcoming.

Viewing 1 - 3 of 179 Reviews

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Jobs at First Hospitality

Room Attendant (WEEKENDS)