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      First Citizens Bank

      Engaged employer

      First Citizens Bank Reviews

      3.7

      66% would recommend to a friend

      (1,357 total reviews)
      avatar

      Frank B. Holding Jr.

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.7

      Culture and values

      3.7

      Diversity and inclusion

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      1K reviews
      5.0
      28 May 2026

      Collaborative environment with good pay and benefits

      Mortgage underwriter ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work. Very collaborative environment and is that perfect size of being a bigger regional bank where there are more tools, departments, and people to help progress your career. Good pay and benefits as well.

      Cons

      Nothing too significant. There are some systems that are outdated but you get that at pretty much any bank.

      5.0
      28 Apr 2026

      Not a bad role

      Fraud analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Definitely a good department for growth

      Cons

      Schedules are not the best

      5.0
      1 Apr 2026

      Work Culture,

      Senior sales and service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

      Cons

      No parking lot. You can't expect one at most retail positions in downtown Boston.

      Viewing 1 - 3 of 1,357 Reviews
      Related searches: First Citizens Bank jobs | First Citizens Bank salaries | First Citizens Bank benefits | First Citizens Bank interviews
      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,496 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.