Poor communication, below average salaries, work is steady but can be underwhelming, limited to basic capital projects with the occasional large project passing through the office. Training is often on the fly, and lacks depth required for the right-out-of-college employee usually hired by the firm.
Communication between management and staff is terrible. Information from clients, contractors, and other significant members of the design team is often poorly conveyed or not passed along at all to project managers and technical staff, resulting in costly errors or omissions. The management staff struggles with accepting fault for poor communication.
Due to unsatisfactory training, overload on technical staff, and lack-luster benefits, the company suffers from a high employee turnover. The company is competing against two major metropolitan areas in terms of salary, benefits and project type. Many employees leave for more lucrative positions or positions which favor a stronger work/life balance.
Office continues to pay under the table for any mileage on private vehicles used for company business. The company pays out at 48 cents per mile (2007 IRS recommenced rate).
The company recently attempted to train employees by requiring staff to attend an unpaid lunch seminar. Employees were told to provide their own lunch. The seminar was recurring every month.
Building comfort is satisfactory. Office has new furniture, however other shared building facilities (Toilet rooms) are in need of improvement.