Inspiring people in a supportive but unclear environment - Internship SAP Employee Review

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

The people at SAP are genuinely nice, and the culture is generally supportive. The work-life balance is good to an extent, but when you're busy, you're BUSY. SAP is highly complex so expect to take a year to ramp up.

Only way to get a high salary is if you're hired externally. They do not reward employees who are loyal to the company. Closed opportunities often have to go through the Compensation Exception Committee, creating uncertainty around earnings. Prepare for constant change, whether that's solutions being removed from your sales bag, account shifts, territory realignments, or changing compensation policies. Quotas can be difficult to attain