A sad demise to what was once a great company - Senior Vice President Lazada Employee Review

1.0
12 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Many pros before Mar 2018, when Alibaba made sweeping changes, firing the old guard who knew what they were doing and had built a legacy around the region, and motivated staff - Max was a great cheerleader and kept the fire burning in our hearts and minds.

Cons

- Since Mar 2018, Alibaba has put Lazada into a freefall - hardly 10 people in the company (mostly Chinese people from Alibaba) and country CEOs are clued in on what changes are happening (Changes happen now every few hours, if not days) - Zero communication below the 10 people that Ali feels matter in the company (of a size of 7000) - Management attend useless meetings all the time with no agenda, purpose or outcome - Peanuts salary increments and bonuses - No line of sight into what will become of employee options/path to liquidity - HR is doing an absolutely abyssmal job - the only job seems to be producing pages and pages of org charts which change every day, cutting roles, and focusing on firing 30% of the staff, or engineering their exit (due to staff frustration)

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Lazada Response
8y
Thank you for your feedback and your contribution to Lazada for the last three years. We hear you, and the thousands of our valued employees. We understand change is hard, that is why during this period of transition, we are periodically communicating the “why”, “who” and “how” of these changes with our employees – your feedback is a reminder that we can do better. But we are equally proud of our Lazadians who have weathered the change journey and came out stronger and more agile, and we have rewarded them through bonuses, salary increments and stock options. Our incentives commensurate with our top performers to ensure they will continue to grow professionally. The frequent changes that you mentioned are in response to customers’ demands, market competition and more importantly, to create better value for our customers. Perhaps no one has communicated to you Lazada’s business strategy and tactics, in that case we will ensure every supervisor and HR person review our internal communication channels and frequency. However, we would encourage every employee to ask these questions and take an active approach to be part of this new chapter. Complaining gets us nowhere, but active participation on everyone’s part will help us move forward and reveal our true potential. Alibaba is a shareholder and Lazada’s parent company. We have full confidence in globalizing our operations through empowering our local teams – that is to appoint young local talents as leaders, as can be seen in the recent appointment of a local talent as CEO in Philippines. We hope you can see the progress that has been made, and join us in making Lazada a better workplace for everyone.

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5.0
13 Feb 2023
Recommend
CEO approval
Business outlook

Pros

competitive salary, good working environment

Cons

frequent reorg, high attrition rate

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3.0
7 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Decent Pay vs other firms (good tech level) - Workload is not too crazy - Good infrastructure with data

Cons

- No direction clarity from management - A lot of influence from China - Not as competitive and innovative as its competitors - Working in silos and taking initiatives might not be valued and supported - Can grow quickly to manager level especially if the turnover rate is high - Not suitable for high achievers

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