Top tier company with growth, but long hours expected - CSA - Customer Service Associate J.P. Morgan Employee Review

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Top tier company with growth opportunity

Cons

The expectation to work 40+ or passed your normal shift as an exempt employee was common among peers and management.

Explore other reviews about J.P. Morgan

4.0
30 Jun 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

The team was supportive and willing to answer questions. I gained practical experience in industry research, financial analysis, Excel, and data organization while working on real projects. Managers provided helpful feedback, and the internship was a good opportunity to understand how research and analytical work is completed in a professional environment.

Cons

Some assignments could become repetitive, especially data cleaning, database updates, and reviewing large amounts of information. Deadlines could also be tight during busy periods. Because the internship was relatively short, interns sometimes had limited ownership over longer-term projects.

3.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

1. One of the best banks, heavy on tech and AI, that makes my life simple 2. Bonus is consistent every year 3. The company is highly social and multicultural. 4. A lot of training program to upskill and develop.

Cons

1. A lot of administrative items to take care of, a significant portion is spent on meetings, meetings are called to establish an agenda for next meetings, and so on. 2. Layoffs, all year round- sometimes significant, while in the middle of delivery. If your manager is off-site/ another city/country, you are more likely to be impacted. 3. Departments may have skewed gender or racial ratios. It is best to stay away to avoid discrimination (to be fair, this has less to do with culture and more to do with who the head of the department is).

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