Leadership seems to be either absent (Mike) or negatively pushing on other staff (Linda) and unaware of the problems that they are causing. They preach accountability for direct service staff while seeming to have no accountability of themselves.
There is very little and rather poor communication that comes from leadership.
There are issues and lots of negativity in the company culture. Many employees feel both ignored and micromanaged which again comes form the top.
There is lots of favoritism and preferential treatment which is great for the lucky favorites but is unfortunate for everyone else.