– Some staff do not pull their weight and there are no repercussions, lack of transparent compensation plans, especially surrounding bonuses. As a result, no motivation to excel other than personal pride and integrity, causing "star" players to become frustrated and "B" team to skate by. Previous President (Bill Keogh) highly respected, effective and well liked. Change in management was a mistake. Parent company does not understand business and stifles EQECAT's success.