Does Diamonds Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, Diamonds Direct employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Diamonds Direct. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Diamonds Direct?

61% of Diamonds Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diamonds Direct 3.3 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Diamonds Direct?

Diamond Expert (27) , General Manager (12) , Sales Associate (12) , Front Desk Receptionist (6) , Receptionist (5) , Bench Jeweler (4) , Sales (4) , Store Manager (4) , Back Office Manager (3) , Operations Specialist (3) , Accountant (2) , Back Office (2) , Back Office Support (2) , Front Office (2) , Jewelry Consultant (2)

What are the pros of working at Diamonds Direct according to real employee reviews?

"Work hours and the culture is great" ((in 16 reviews)); "Benefits were good but started going up after a while" ((in 9 reviews)); "Great company culture" ((in 7 reviews)); "I really enjoyed working under my managers and most of my coworkers were amazing" ((in 6 reviews)); "Great team and fun atmosphere" ((in 5 reviews))

What are the cons of working at Diamonds Direct according to real employee reviews?

"Long hours and very competitive" ((in 11 reviews)); "Work/ life balance is negative." ((in 6 reviews)); "Salary is not comparable with some other companies in town." ((in 3 reviews)); "It is also very difficult to earn commission." ((in 2 reviews))

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Diamonds Direct

Part of Signet Jewelers

Diamonds Direct Reviews

3.8

61% would recommend to a friend

(164 total reviews)

Tom ORourke

87% approve of CEO

53% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.8

Culture and values

3.7

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

3.3

Work/Life balance

Diamonds Direct has an employee rating of 3.8 out of 5 stars, based on 164 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diamonds Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

164 reviews

5.0

6 Jan 2026

Good place to work

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

good work/ life balance for some

Cons

Not much room for growth many feel they are underpaid

5.0

7 Nov 2025

Fantastic company with room to grow

Store manager

Recommend

CEO approval

Business outlook

Pros

Leadership, earning potential, culture and environment.

Cons

Long hours, especially during holiday season.

5.0

5 Nov 2025

A Great Place to Grow and Succeed

Diamond expert

Recommend

CEO approval

Business outlook

Pros

Unlimited earning potential!!! Amazing leadership that motivates and supports growth. Fast-paced environment.

Cons

Success requires consistency and self motivation.

Viewing 1 - 3 of 164 Reviews

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Jobs at Diamonds Direct

Luxury Jewelry Sales Associate

Luxury Jewelry Sales Associate