Does DependableIT pay their employees well?

According to anonymously submitted Glassdoor reviews, DependableIT employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at DependableIT. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at DependableIT?

33% of DependableIT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DependableIT 2.6 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at DependableIT?

Technical Support Representative (16) , Technical Support (11) , Technical Support Agent (10) , Customer Service Representative (9) , Technical Support Analyst (9) , Tech Support Representative (8) , Technical Support Engineer (6) , Technical Support Specialist (6) , Tech Support (5) , Tier I Tech Support (4) , IT Support (2) , Sales Representative (2)

What are the pros of working at DependableIT according to real employee reviews?

"Allow employee to work from home" ((in 16 reviews)); "Very easy job, Management is helpful." ((in 10 reviews)); "DependableIT is full of great people at all levels of the company." ((in 8 reviews)); "Supervisors are always available to help" ((in 7 reviews)); "Coworkers are friendly thats it" ((in 5 reviews))

What are the cons of working at DependableIT according to real employee reviews?

"Low wage ($13 starting); 6 month raises are 25c" ((in 6 reviews)); "It is a high paced job and does take some time to get used to but the training here allowed me to be ready for the challenge." ((in 5 reviews)); "Very less salary for entry level" ((in 5 reviews)); "Micromanaging and have hectic job schedules no work life balance" ((in 4 reviews))

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DependableIT

DependableIT Reviews

3.2

33% would recommend to a friend

(141 total reviews)

Cheryl Lewis

50% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.1

Culture and values

3.0

Senior management

2.8

Career opportunities

2.6

Work/Life balance

2.5

Compensation and benefits

DependableIT has an employee rating of 3.2 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DependableIT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

141 reviews

5.0

5 Mar 2026

Good workplace

Technical support representative

Recommend

CEO approval

Business outlook

Pros

Flexible timings and work from home.

Cons

People not habituated to talking can face difficulties.

5.0

23 Nov 2024

Good place to begin career

Technical support engineer

Recommend

CEO approval

Business outlook

Pros

Full support for Canadian PR

Cons

There are no cons of working here

5.0

19 Sept 2024

Great company to work with

Technical support representative

Recommend

CEO approval

Business outlook

Pros

work life balance, work from home options

Cons

they start with minimum wages but gives good exposure

Viewing 1 - 3 of 141 Reviews

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