Does DEX pay their employees well?

According to anonymously submitted Glassdoor reviews, DEX employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at DEX. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at DEX?

62% of DEX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DEX 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at DEX?

Test Engineer (14) , Account Manager Trainee (9) , Account Manager (8) , Sales Manager (8) , Sales (6) , Technician (6) , Sales Representative (5) , Sales Associate (4) , Engineer (3) , Vice President (3) , Administrative Assistant (2) , Employee (2) , Logistics (2) , Manager (2) , Marketing (2)

What are the pros of working at DEX according to real employee reviews?

"Good people and also nice" ((in 15 reviews)); "Coworkers were nice." ((in 8 reviews)); "The company not only weathered the storm but also ensured that its employees were taken care of financially." ((in 6 reviews)); "As a result, this is a great work environment for those that are high" ((in 5 reviews)); "High expectations and get to learn a lot." ((in 4 reviews))

What are the cons of working at DEX according to real employee reviews?

"Management is horrible." ((in 19 reviews)); "Upper management is afraid to tell the CEO the truth and so nothing gets fixed." ((in 7 reviews)); "THE UPPER MANAGEMENT, WHO BELIEVED THEY WERE BRILLIANT, BUT WERE NOT DOING A GOOD JOB AND STILL HAD A TERRIBLE ATTITUDE." ((in 6 reviews)); "Very poor benefits as well." ((in 6 reviews)); "There is absolutely NO training what so ever." ((in 4 reviews))

What are employees saying about DEX redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DEX redundancy and their outlook for job security at DEX in 2026.

DEX Reviews

3.4

62% would recommend to a friend

(206 total reviews)

Sheldon Malchicoff

63% approve of CEO

59% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (206 reviews)

DEX has an employee rating of 3.4 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DEX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

206 reviews

5.0

16 Aug 2025

Very good

Software developer

Recommend

CEO approval

Business outlook

Pros

It was nice and great working

Cons

The work life balance is good.

5.0

16 Jun 2025

Collaborative Culture with Real Opportunity to Lead

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Supportive executive team High degree of ownership and autonomy Open to change and innovation Smart, capable colleagues

Cons

Demands can be high at times Some legacy processes still evolving

5.0

15 Jan 2025

Exciting, Dynamic, Reliable Company

Senior software developer

Recommend

CEO approval

Business outlook

Pros

Worked for DEX over 25 years. The entire time was filled will exciting and challenging work. CEO has the vision to retool as needed based on current market trends to keep the company running. Company relies heavily on IT to improve and track productivity. Management team is great by providing clear direction, listens and cares for their employees.

Cons

Can be demanding at times.

Viewing 1 - 3 of 206 Reviews

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