Customer Systems Reviews

As a consultant, you can expect to be out on site/working on a client project within weeks of joining the company. The level of expectation for your performance is very high from day one. Interacting with consultants from other firms, I was always struck by how much better I seemed at the job than they were. While the company is very selective in its hiring practices - meaning the quality of its employees is very high to start with - the Customer Systems model is largely responsible for taking these already good people and transforming them into the best. You will grow develop your skills and grow fast here, simply because you will have to work on real projects very early on. It is not for the faint-hearted, but the rewards for having that kind of responsibility really couldn't be matched elsewhere. The atmosphere here is professional. There is an image that comes along with being a Customer Systems employee. You will be expected to conduct yourself accordingly. Travelling is a big part of the job. My 8+ years at Customer Systems were spent on the road. I went where the clients were. The schedule wasn't always predictable, and sometimes it was very demanding. You have to be clear that predictability isn't necessarily a hallmark of a consultant's life. I liked it most of the time, though there were times when it was challenging. I wasn't overworked. Even on tough projects my work schedule was standard. The compensation was excellent. Throughout my time there, I could not find a similar role that came close to offering what I earned - I checked regularly. Looking back now, there is no other consulting company I would have preferred to work for. I liked my job. I liked my colleagues. I travelled and got to work on a wide variety of projects on both sides of the Atlantic. Finally, I set myself up for a great career going forward. I am grateful for the experience.

I joined to cut my consulting teeth but Customer Systems delivered much more. Few get the opportunity early in their career to work with such a professional firm, in roles with substantial responsibility and with a client list that is second to none. The opportunity at Customer Systems easily out paces that offered by the big consulting companies and I saw the intake, year after year, progress fast and successfully. The company has absolute integrity and this is at the core of its success. It tells its customers that it is the best at what it does. It is. It tells its customers it will solve their problems at a fraction of the cost and faster than the big consultancies. It does. The standards and values of the company have delivered it great success and they have done the same for me and for my career. In addition to providing great consulting careers Customer Systems is a unique place for those wanting to go further than this. It has a strict policy of promoting from within and during the ten years that I worked at Customer Systems I did not see this policy broken even once. Many of my peers progressed to be Managing Consultants, Consultancy Managers and Divisional Managers. The latter of these two roles carried a level of P&L responsibility that I have seen no other company entrust so early and so willingly to its people. Customer Systems was a key step on my path to becoming Country Manager of a software services business and then Managing Director of a consulting company. People that I worked with at Customer Systems have progressed similarly and amongst these I see another MD, senior execs at software companies and at all of the main consulting firms, senior managers at many large international corporates and also the senior management team and consulting team at Customer Systems. If you are considering joining then expect to work hard, progress fast and achieve plenty. If you've ambition Customer Systems will match it. If you're looking for something more routine then you have a wide range of employers to consider all of whom will offer you something more mundane. Take your pick.