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      Customer Analytics

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      Customer Analytics Reviews

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      4.4

      93% would recommend to a friend

      (202 total reviews)

      Mike Knight

      95% approve of CEO

      82% positive business outlook

      Ratings by category

      4.5

      Work/Life balance

      4.3

      Culture and values

      4.2

      Diversity and inclusion

      4.2

      Senior management

      4.2

      Compensation and benefits

      4.2

      Career opportunities

      Customer Analytics has an employee rating of 4.4 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Customer Analytics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      202 reviews
      5.0
      19 Dec 2025

      Good place to start

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good mentoring and lunch provided

      Cons

      Work from office 3 days

      5.0
      26 Oct 2025

      Supportive culture with great Diwali celebrations 🎉

      Technical lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative team environment with excellent leadership. The company truly values work-life balance and provides opportunities to explore new technologies. Diwali celebrations are wonderful — vibrant, inclusive, and full of energy, making everyone feel appreciated and part of a family.

      Cons

      Sometimes project timelines can be tight due to ambitious goals. Communication between cross-functional teams can occasionally take time, but management usually steps in to resolve issues quickly.

      5.0
      8 Oct 2025

      Great exposure, supportive team, challenging projects with growth opportunities

      Associate project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Customer Analytics promotes a strong culture of continuous learning, innovation, encouraged to explore with AI and implement modern tools, frameworks, and methodologies. Technical contributions are valued, and performance is rewarded. Teams are collaborative, supportive, and empowered to take ownership of their work, which creates a productive and engaging environment. Leadership is approachable, transparent, and genuinely in employee growth. Customer Analytics is a great place for IT professionals looking to grow both technically and as future leaders.

      Cons

      Not a drawback for those who are quick learners and adaptable, but the fast-paced environment and constant adoption of new technologies may be challenging for some. High ownership is expected, and as the company grows and takes on more projects, responsibilities can scale quickly. This environment is best suited for proactive individuals who thrive in dynamic settings.

      Viewing 1 - 3 of 202 Reviews
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      ReviewsCustomer Analytics reviews

      Glassdoor has 224 Customer Analytics reviews submitted anonymously by Customer Analytics employees. Read employee reviews and ratings on Glassdoor to decide if Customer Analytics is right for you.