Does Collection House pay their employees well?

According to anonymously submitted Glassdoor reviews, Collection House employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Collection House. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Collection House?

49% of Collection House employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Collection House 3.1 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Collection House?

Account Representative (28) , Team Leader (6) , Debt Collector (4) , Collections Officer (3) , Collections Specialist (3) , Customer Service Representative (3) , Customer Services Officer (3)

What are the pros of working at Collection House according to real employee reviews?

"Great people to work with" ((in 7 reviews)); "Good training" ((in 5 reviews)); "Most of the entry level staff are nice." ((in 4 reviews)); "Friendly team and good culture" ((in 4 reviews))

What are the cons of working at Collection House according to real employee reviews?

"poor management,never work there,crazy people" ((in 8 reviews)); "Pay is low." ((in 8 reviews)); "No bonuses in the department I worked in whereas other department had huge monthly bonuses." ((in 3 reviews)); "Culture is the poorest ive ever experienced." ((in 3 reviews)); "Low salary and often low bonuses" ((in 3 reviews))

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Collection House

Collection House Reviews

3.1

49% would recommend to a friend

(81 total reviews)

25% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.2

Culture and values

3.1

Work/Life balance

2.7

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

Collection House has an employee rating of 3.1 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Collection House employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

81 reviews

5.0

10 Oct 2021

Call Operator/Administrator

Collection officer

Recommend

CEO approval

Business outlook

Pros

Friendly and homely environment. Supportive in career growth with great leadership.

Cons

Not very flexible hours, could use split shifts with 4 day weeks.

5.0

23 Jul 2024

Taught me what I know

Debt collector

Recommend

CEO approval

Business outlook

Pros

Worked there between 2016-2023 was a great company to work at, lots of lovely people

Cons

Pay is okay but definitely just meets bottom to mid of the industry

5.0

30 May 2023

Review

Account representative

Recommend

CEO approval

Business outlook

Pros

Good busy fun kpi good

Cons

None none none none none

Viewing 1 - 3 of 81 Reviews

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