COS Reviews

3.2

44% would recommend to a friend

(623 total reviews)

Helena Helmersson

43% approve of CEO

35% positive business outlook

COS has an employee rating of 3.2 out of 5 stars, based on 623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COS employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

623 reviews
5.0
27 Sept 2020

Best place to work for

Recommend
CEO approval
Business outlook

Pros

A team that believes in you and helps you develop your career. Great training, ethos, product range etc.

Cons

A bit demanding for the rates sometimes. But retail is so unpredictable so it's not a surprise that work can get tiresome, especially if you work full time.

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

For retail it’s great hours Diverse team Thorough training & good management Employee engagement survey for consistent feedback for management / company

Cons

could be more advertising outwith centre so more people know we are here to increase footfall head office in london

5.0
28 Mar 2026

It was fine

Recommend
CEO approval
Business outlook

Pros

Flexible schedule, nice coworkers, would recommend to people new to retail because of the slower pace

Cons

Management can be passive aggressive but that’s specific managers

Viewing 1 - 3 of 623 Reviews

Glassdoor has 746 COS reviews submitted anonymously by COS employees. Read employee reviews and ratings on Glassdoor to decide if COS is right for you.