Does BrightStar Wireless pay their employees well?

According to anonymously submitted Glassdoor reviews, BrightStar Wireless employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at BrightStar Wireless. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at BrightStar Wireless?

38% of BrightStar Wireless employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BrightStar Wireless 2.7 out of 5 for work life balance, 2.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at BrightStar Wireless?

Sales Representative (11) , Store Manager (9) , Manager (6) , District Manager (5) , Assistant Manager (3) , Assistant Store Manager (3) , Sales Associate (3) , Sales Floor Representative (3) , Wireless Specialist (3) , Mobile Expert (2) , Warehouse Associate (2) , Wireless Sales Consultant (2)

What are the pros of working at BrightStar Wireless according to real employee reviews?

"Fun cruise trips, People that worked for me were awesome" ((in 4 reviews)); "Good Benefits" ((in 4 reviews)); "I had nice coworkers" ((in 3 reviews))

What are the cons of working at BrightStar Wireless according to real employee reviews?

"Upper management is joke!" ((in 9 reviews)); "bad management." ((in 7 reviews)); "Pay was bad company laid off people when they merged with T" ((in 6 reviews)); "When I left it was 35% of your commission being taken away, andt one time it was 50%, or even 100%." ((in 6 reviews)); "Above my store manager there was never anyone to help" ((in 4 reviews))

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BrightStar Wireless

BrightStar Wireless Reviews

2.7

38% would recommend to a friend

(101 total reviews)

Bart Bess & Jafus (Jay) Palmer

48% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (101 reviews)

BrightStar Wireless has an employee rating of 2.7 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BrightStar Wireless employee rating is 24% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

101 reviews

5.0

25 Aug 2025

The truth

In home caregiver

Recommend

CEO approval

Business outlook

Pros

Fast paced, hard-working, excellent, good, awesome

Cons

The only problem was the short hours

5.0

7 Apr 2023

Knowledge

Sales director

Recommend

CEO approval

Business outlook

Pros

dynamic, tech, fast paced, travel

Cons

long hours, commute, descentralized, fast paced

5.0

28 Jul 2022

Good people

Accounting manager

Recommend

CEO approval

Business outlook

Pros

I enjoyed my time working for BSW

Cons

T-Mobile dealers are subject to instability

Viewing 1 - 3 of 101 Reviews

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Reviews by job title

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