Does BrightKey pay their employees well?

According to anonymously submitted Glassdoor reviews, BrightKey employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at BrightKey. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at BrightKey?

23% of BrightKey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BrightKey 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at BrightKey?

Customer Service Professional (10) , Customer Service Representative (10) , Project Manager (9) , Mail Clerk (6) , Director (3) , CSP - Client Service Professional (2) , Call Center Representative (2) , Customer Service (2) , Customer Service Professional (CSP) (2) , Manager (2) , Operations Manager (2)

What are the pros of working at BrightKey according to real employee reviews?

"Horrible job with decent pay." ((in 5 reviews)); "Great people to work with." ((in 3 reviews))

What are the cons of working at BrightKey according to real employee reviews?

"Low raises and management can careless about your health or personal life" ((in 10 reviews)); "The Project managers have lack training to the point that they have to experiment and guess on how to take care of certain issues." ((in 4 reviews)); "Absolutely terrible cronyism and nepotism at this complaint." ((in 3 reviews)); "Upper Management does not know how to manage." ((in 3 reviews))

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BrightKey

BrightKey Reviews

2.4

23% would recommend to a friend

(84 total reviews)

Rita Hope Counts

30% approve of CEO

30% positive business outlook

Ratings by category

2.5

Work/Life balance

2.4

Diversity and inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Culture and values

1.9

Senior management

BrightKey has an employee rating of 2.4 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BrightKey employee rating is 32% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

84 reviews

5.0

26 Jun 2023

Contract Director

Contract director

Recommend

CEO approval

Business outlook

Pros

Cares for the employees at all times.

Cons

Good pay on government contracts

5.0

16 Nov 2022

employee

Employee

Recommend

CEO approval

Business outlook

Pros

fellow employees pay leadership workplace

Cons

location none none none none

5.0

9 Jul 2022

Warehouse worker

Warehouse clerk

Recommend

CEO approval

Business outlook

Pros

Great people to work with.

Cons

Hot in the warehouse during summer.

Viewing 1 - 3 of 84 Reviews

Jobs at BrightKey

Call Center Representative

Outbound Call Center Representative

Annapolis Junction, MD

Mailroom and Print Services Associate

Mailroom Customer Service Associate