Does Big Bus Tours pay their employees well?

According to anonymously submitted Glassdoor reviews, Big Bus Tours employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Big Bus Tours. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Big Bus Tours?

68% of Big Bus Tours employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Big Bus Tours 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Big Bus Tours?

Tour Guide (29) , Customer Service Representative (20) , Customer Service Representative (CSR) (5) , Bus Driver (4) , Sales (4) , Sales Representative (4) , Administrative Assistant (2) , Customer Sales Representative (2) , Customer Service Agent (2) , Marketing (2) , Operations Manager (2) , Sales Associate (2) , Supervisor (2)

What are the pros of working at Big Bus Tours according to real employee reviews?

"People there are friendly and easy to communicate" ((in 7 reviews)); "The people you work with and the pay is good" ((in 6 reviews)); "Friendly staff" ((in 4 reviews)); "Flexible scheduling, both for freelance and full time contract." ((in 4 reviews)); "like balanced, fair, good manager" ((in 3 reviews))

What are the cons of working at Big Bus Tours according to real employee reviews?

"Long hours during the summer and require one to stand for at all time" ((in 6 reviews)); "Salary far below the minimum vs other companies." ((in 4 reviews)); "The minimum wage, the long hours in the freezing cold (or rain, or intense wind) are just the tip of the iceberg." ((in 4 reviews)); "There is no training." ((in 3 reviews)); "No benefits." ((in 3 reviews))

Big Bus Tours Reviews

3.8

68% would recommend to a friend

(139 total reviews)

Pat Waterman

78% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (139 reviews)

Big Bus Tours has an employee rating of 3.8 out of 5 stars, based on 139 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Big Bus Tours employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

139 reviews

5.0

23 Sept 2025

Great Team and Product

Sales

Recommend

CEO approval

Business outlook

Pros

Great product and team especially locally.

Cons

Nothing too concerning. The place was good.

5.0

14 Jul 2025

Great seasonal job in Dublin

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Great atmosphere from the team, minumum wage and flexible with your schedule needs (eg. students), good number of hours if you are a good seller. Training provided and you get to take tours for free. Flexible to take holidays.

Cons

Working on the street (eg. rain, dealing with homeless or problematic people on the street who are not customers, access to bathroom and water). No umbrella provided most times and no comissions unless special ocassions,

5.0

16 Jun 2025

Great

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

very good with commission pay.

Cons

Always on my feet daily.

Viewing 1 - 3 of 139 Reviews

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Big Bus Tours Reviews

Company ratings over time

Reviews by job title

Great Team and Product

Great seasonal job in Dublin

Great

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