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      Andromeda

      Engaged employer

      Andromeda Reviews

      4.3

      89% would recommend to a friend

      (27 total reviews)
      avatar

      Jeffrey Borello

      80% approve of CEO

      85% positive business outlook

      Andromeda has an employee rating of 4.3 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Andromeda employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      27 reviews
      5.0
      1 Jul 2025

      Good

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      It was good worked there in the beginning

      Cons

      Nothing much it is a good place for freshers

      avatar
      Andromeda Response
      9mo
      Andromeda Technology Solutions is a Chicago IL area company; we have no employees outside of the US, so this is not the same company.
      5.0
      25 Apr 2025

      A great place to work for benefits and culture, room to grow on Salary and Structure

      Tier i tech support
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are phenomenal, they have a very good PTO package, and a sane, humane WFH approach. Have never seen a better place for that in IT than this one. Additionally, their Service Desk culture strives to help maintain a constant, measured pace and method of work. They have set realistic expectations with their clients, unlike many MSP's that set an unattainable expectation of immediacy and perfection. Finally, and this is huge in my opinion, they ACTUALLY have a tiered technical team, with real, numbers-based escalation parameters for tickets. Such a relief in the MSP industry that often has service desks that place an undue load on the primary response tier.

      Cons

      They're in a bit of flux currently, some changes have been going on in several teams. Additionally, the salary is not quite on par for the rest of the industry, and they are still working towards performance based compensation, BUT they genuinely are worth a pay cut if they offer you one. I hadn't realized just how much my time and energy were worth until I wasn't spending hours of them in transit every day.

      5.0
      13 Feb 2024

      Great place to work!

      Technology strategy advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Leadership who listens to ideas and how to improve the organization and our service delivery to our clients. Well defined core values. Well-rounded benefits package. Team approach to solving problems.

      Cons

      Working for an MSP is not for everyone. With a wide variety of clients, there are times when we are forced to constantly think outside the box and balance finding the solutions for the client, but balancing it with making sure it meets our standards and best practices. Flexibility, adaptability and being able to realize sometimes you need to seek advice from management or your peers is crucial.

      Viewing 1 - 3 of 27 Reviews
      Related searches: Andromeda jobs | Andromeda salaries | Andromeda benefits | Andromeda interviews
      ReviewsAndromeda reviews

      Glassdoor has 27 Andromeda reviews submitted anonymously by Andromeda employees. Read employee reviews and ratings on Glassdoor to decide if Andromeda is right for you.