Does Alpha Connect pay their employees well?

According to anonymously submitted Glassdoor reviews, Alpha Connect employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Alpha Connect. This rating has been stable over the past 12 months.

How satisfied are employees working at Alpha Connect?

62% of Alpha Connect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alpha Connect 3.5 out of 5 for work life balance, 2.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Alpha Connect?

Customer Service Representative (20) , Customer Service (8) , Call Center Representative (2) , Customer Service Agent (2) , Customer Service Representative (CSR) (2) , Quality Assurance Manager (2)

What are the pros of working at Alpha Connect according to real employee reviews?

"Flexible schedule, 24/7, opportunity for growth, friendly work environment" ((in 3 reviews)); "Quick money friendly people" ((in 3 reviews)); "There is definitely room for advancement for those who work hard." ((in 2 reviews))

What are the cons of working at Alpha Connect according to real employee reviews?

"Pay is low for the type of call or email you are dealing with constantly." ((in 6 reviews)); "No commission but bonus is decent." ((in 3 reviews))

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Alpha Connect

Alpha Connect Reviews

3.5

62% would recommend to a friend

(83 total reviews)

Nick Fasci

70% approve of CEO

60% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

2.9

Culture and values

2.8

Compensation and benefits

Alpha Connect has an employee rating of 3.5 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alpha Connect employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

83 reviews

5.0

22 Sept 2024

Great employer

Director of client relations

Recommend

CEO approval

Business outlook

Pros

Worked my way up in this company.

Cons

High stress levels, high turn over.

5.0

1 Jan 2019

Great place to work.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Been working at Alphaconnect Las Vegas shortly after they opened the doors for this location. I love the environment they are creating. Lots of room for growth opportunities, with good staff that really do want to help and see you succeed. Great systems in place with a great paid training program. Once you learn to get over the type of calls they handle. It becomes an easy job. The people are easy to work with also.

Cons

Calls can be a bit escalated most of the time. Once you understand why most customers call. It becomes easier to deal with.

5.0

19 Sept 2018

Customer Service Agent

Customer service agent

Recommend

CEO approval

Business outlook

Pros

Excellent work environment and helpful management that will work to teach and make sure you excel within the company.

Cons

This job is great for those that works diligently and follow policies.

Viewing 1 - 3 of 83 Reviews