Mō Mātou | About us:

At ASB, we believe progress is more than just financial. It's about helping New Zealanders, communities, and our environment thrive together. We're a purpose-led organisation with a proud history and a clear vision to support Kiwis in getting one step ahead. Our work is guided by strong values such as caring, integrity, courage, passion, and unity, and brought to life by a diverse team of people who genuinely care about making a difference.

As one of Aotearoa's most trusted banking partners, we combine the stability and scale of a large organisation with a culture that ensures you're recognised as an individual. Your ideas, your growth, and your contribution matter here. You'll be supported to do meaningful work that has a real impact every day

Mō te Tūranga | About the role

We are seeking an experienced Pega Lead Business Architect (LBA) to play a pivotal role in shaping and delivering business-critical solutions. Acting as the bridge between business strategy and technology delivery, you will work closely with stakeholders to understand business needs, define requirements, and drive the design of solutions that deliver measurable value.

As a trusted advisor, you will lead business analysis and architecture activities across Pega initiatives, ensuring alignment between customer outcomes, business objectives, and technical delivery. You will facilitate collaboration across business and technology teams, providing clarity, direction, and leadership throughout the delivery lifecycle.

Key Responsibilities

• Lead business architecture, process design, and requirements definition for Pega-enabled initiatives.
• Facilitate workshops and stakeholder engagements to elicit, analyse, and refine business requirements.
• Translate complex business needs into clear user stories, business artefacts, and solution requirements.
• Champion value-led design, ensuring solutions deliver measurable business outcomes and customer benefits.
• Collaborate closely with Product Owners, Architects, Engineers, and delivery teams to drive successful outcomes.
• Provide leadership and guidance on business process optimisation and Pega best practices.
• Support backlog prioritisation, roadmap planning, and delivery activities to ensure business value is maximised.
• Build strong relationships across business and technology teams, influencing decision-making and driving alignment.

Ō pūkenga | About you

You are a strategic thinker who enjoys partnering with stakeholders to understand business challenges and shape solutions that deliver meaningful outcomes. You have a natural ability to simplify complexity, facilitate productive conversations, and create alignment across diverse groups, ensuring priorities are clear and delivery remains focused on customer and business value.

With a collaborative and proactive approach, you build credibility quickly and are comfortable influencing decision-making at all levels. You bring a continuous improvement mindset, balancing business needs with practical delivery considerations while helping teams navigate change and achieve successful outcomes.

Key Skills and Experience

• Experience working as a Pega Lead Business Architect, Business Architect, or in a senior business analysis role within complex environments.
• Strong knowledge of Pega capabilities, frameworks, and delivery methodologies.
• Proven ability to facilitate workshops, analyse requirements, and define business processes.
• Experience translating business objectives into actionable user stories and solution requirements.
• Sound understanding of BPM, workflow design, and process optimisation.
• Strong stakeholder management and relationship-building skills.
• Pega Certified Business Architect (CPBA) certification is preferred.
• Excellent communication skills, both written and verbal.
• Ability to influence, prioritise, and drive outcomes in a fast-paced environment.

Te mahi ki ASB | Working for ASB

We offer a competitive salary, great banking benefits, heaps of personal and career development opportunities, flexible working styles, extra holidays, and parental benefits.

We have a warm culture of caring people who all jump in to innovate and support each other. Our people grow their mindsets, learn, evolve, and utilise their skills while being empowered to make decisions.

At ASB, we are committed to our vision and values of Caring, Courage and Curiosity. Our strength comes from caring about our people, our customers, our community, and environment.

As a value driven organisation, we are committed to providing a diverse and inclusive work environment, where we bring our different perspectives and strengths to achieve ASB goals together. We offer excellent career progression opportunities, a flexible and supportive culture; we help our people grow and celebrate together.

Finally, we offer a variety of challenges and exposure throughout ASB Bank in a large-scale environment, filled with passionate people, focussed on delivering world-class software and infrastructure services that help our customers.

If we've nailed our pitch and this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you!

Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.

To serve a diverse community, we need a diverse organisation. We encourage applicants from all backgrounds who bring unique perspectives and thinking styles that add to the culture and performance of our team.