The company and opportunity:

My client is a family-run business based in West Auckland, who have an excellent staff culture and staff retention is high.

They offer internal growth for their staff within the company, and they have a social club to be envious of! My client is looking for someone who is positive, reliable, and has a good sense of humor. They are not just looking for an employee but someone to join their work family so personality is a big factor in choosing the right candidate!

Opportunities like this are highly sought after and don't come along often. If you've worked in Customer Service or Administration previously, and pride yourself on your great customer interaction, then this is the role for you! My client even has an office dog that comes in as an added perk too!

Please note this role is full time Monday - Friday in the office, there is no work from home in this position.

Some of your key areas of responsibility will include:

• Processing customer orders, field customer enquiries re: order, delivery, despatch & production ETAs, invoicing and pricing
• Liaising with freight companies
• Contacting customers for confirmation of current replenishment stock quantities, and confirmation and/or adjustments
• Investigate customer queries/complaints

To be successful in this role:

• Solid previous customer service experience that is inclusive of administration is essential
• Excellent English skills - written and verbal
• Sound computer skills
• Strong attention to detail and accuracy
• NZ residency or NZ citizenship
• Maturity and a solid work ethic

What's in it for you?

There are many benefits to this role, including location, a great company to work for, and who are growing fast!

You'll be joining a fantastic team who will feel like family! If the above is ticking all of your boxes, please include a cover letter and apply now to find out more!