Position Details:
- Location: Maungakiekie Golf Club, Auckland
- Employment Type: Full-time, Permanent
- Number of Positions: 1
- Hours: Minimum 30 guaranteed hours per week, with additional hours available by agreement depending on business needs
- Pay Rate: NZD $29.00 to $35.00 per hour, depending on skills and experience
- Roster: Rostered shifts across Monday to Sunday, including evenings, weekends and public holidays as required
About TAMBO EATERY
TAMBO is a hospitality business located inside Maungakiekie Golf Club in Auckland. We serve club members and the wider community, offering a unique Brazilian and Mediterranean-inspired dining experience with warm, story-driven hospitality.
We are looking for an experienced and motivated Restaurant Manager to lead our front-of-house operations, support our team and help deliver a high-quality guest experience. This role is suited to someone who enjoys leading people, managing day-to-day restaurant operations and creating memorable customer experiences in a busy hospitality environment.
Key Responsibilities
As Restaurant Manager, you will be responsible for:
Supporting the delivery of TAMBO’s Brazilian and Mediterranean-inspired food offering, including the customer experience and cultural story behind selected dishes.
Planning, organising and managing the daily operations of the restaurant to deliver high-quality dining and customer service.
Recruiting, training, rostering, supervising and supporting front-of-house staff and other service team members.
Maintaining high customer service standards, managing reservations and service flow and resolving customer complaints professionally.
Working with the Executive Chef and kitchen team to plan menus, support seasonal offerings and maintain food, beverage and presentation standards.
Managing stock levels, supplier orders, purchasing, pricing and inventory control for food, beverages and operational supplies.
Managing budgets, controlling costs, monitoring sales and maintaining records of stock, purchases, sales and financial transactions.
Planning and coordinating special functions, group bookings and other hospitality service arrangements.
Ensuring the restaurant, dining areas and service areas are clean, well-presented and compliant with food safety, hygiene, health and safety and licensing requirements.
Supporting business growth through guest engagement, local marketing initiatives and ongoing improvements to service delivery.
Essential Requirements
Applicants must have:
At least 2 years of relevant management experience in a café, restaurant or similar hospitality environment, or a relevant qualification at NZQCF Level 4 or above with suitable hospitality industry experience.
Proven ability to lead, train, roster, supervise and develop staff.
Strong leadership, organisational and communication skills.
Experience managing daily restaurant operations in a fast-paced hospitality environment.
Experience with budgeting, stock control, ordering, cost control and revenue performance.
Excellent customer service skills and the ability to resolve complaints professionally.
Sound knowledge of food safety, hygiene and workplace health and safety requirements.
Ability to work flexible rostered hours, including evenings, weekends and public holidays.
Ability to work under pressure while maintaining service quality, professionalism and attention to detail.
Desirable Attributes
The following would be an advantage:
Three or more years of relevant café or restaurant management experience.
A relevant qualification in hospitality management, restaurant management, business management or a related field.
Knowledge of Brazilian cuisine, ingredients and food culture.
Experience working in a restaurant with a cultural, Mediterranean, Brazilian or international cuisine focus.
Responsible Service of Alcohol certificate or Licence Controller Qualification, where applicable.
First Aid Certificate.
Experience planning functions, group bookings or event-style hospitality service.
What We Offer
Full-time permanent employment.
Competitive remuneration based on skills and experience.
A supportive and professional work environment.
The opportunity to work in a beautiful golf club setting.
A creative, community-focused hospitality team.
Opportunities for professional development, leadership and career progression.
Staff discounts and other employee benefits where applicable.
How to Apply
If you are a motivated hospitality professional with strong leadership skills and a passion for delivering excellent customer experiences, we would love to hear from you.
Please apply by submitting your CV and a cover letter outlining your relevant experience, qualifications and suitability for the role.
