As the Customer Service Team Leader, you will play a critical role in managing and motivating a team of customer service representatives to deliver excellent service and build strong relationships with our customers. You will be responsible for overseeing the day-to-day operations of the customer service department, ensuring smooth workflow, and resolving any customer issues or escalations that may arise.

If you are a driven leader with a passion for customer service and are looking for an exciting opportunity to make a positive impact, we would love to hear from you. In return, you will be joining a team that is shaping the future of the steel industry, with awesome benefits including a leading maternity package, educational funding, great discounts, flexible working and lots of opportunities for future growth across our Business Units.