Software Specialist (Development)
Transformers Squad | Lend and Protect Tribe
Location: ASB C:Drive, Albany, Tāmaki Makaurau Auckland
About us | Mō Mātou
At ASB, we’re here to help New Zealanders get one step ahead. We’re a purposeled organisation with a strong focus on care, courage, and curiosity. That means doing the right thing for our customers, challenging how things are done when they can be better, and continuously learning along the way.
You’ll be part of a large, established organisation where your contribution matters. We value practical thinking, collaboration, and people who want to do work they can be proud of.
About the team | Mō te tīma
The Transformers Squad sits within the Lend and Protect Tribe and plays a critical role in keeping ASB’s lending platforms reliable and available. The squad provides production support across lending applications and is often the first line of response when systems are unavailable or when documents are not delivered as expected.
The team runs a support roster and carries out daily health checks across logs, dashboards, and system signals. With visibility across multiple lending platforms, the squad works closely with engineers, platforms, and other squads to diagnose issues, reduce repeat incidents, and improve system resilience. The focus is on keeping services stable today, while continuously improving how they are built and supported for the future.
About the role | Mō te tūranga
As a Software Specialist, you’ll be a hands-on developer working in a live production environment. You will contribute to the squad’s core function of supporting, operating and improving lending applications. You will be expected to make targeted code changes to restore services and identify opportunities to improve service reliability.
You’ll work closely with multiple engineering squads in collaborative initiatives, sharing insights from production issues and helping lift overall stability and quality.
Alongside day-to-day support, you’ll take the lead on AI initiatives. Initially, within the squad to drive operational improvements, internal tooling, and better ways of working. Longer term, there will be many opportunities to grow your AI capabilities and to contribute across the Lend and Protect Tribe and the wider bank.
This is a role for someone who enjoys solving real problems, working calmly through incidents, and improving how systems are supported and run over time.
What you’ll be doing
About you | Ō pūkenga
You’re a practical, hands-on engineer who enjoys working close to real systems and real outcomes. You’re comfortable operating in complex production environments and can stay calm and methodical when things go wrong.
You like collaborating with others, learning from incidents, and continuously improving how technology services are run. You take pride in building reliable software and supporting systems that customers depend on.
You have a keen interest in Agentic AI development and prompt engineering.
Skills and experience
Working for ASB
At ASB, our values guide how we work with each other, our customers, and our communities.
If you enjoy solving real problems, keeping critical systems running, and working closely with other engineers to make things better every day, we’d love to hear from you. Apply now and help keep ASB’s lending services reliable for customers across Aotearoa.
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