• North Campus
• Full-time permanent

Auckland University of Technology (AUT) is bold and unapologetically different, centred on students and grounded in Knowledge that Works, driven by talented, progressive people. We are New Zealand’s newest university, ranked 5-stars by QS Universities 2025 and a place of opportunity where more than 26,000 students with talent and potential succeed, supported by a community of more than 4,000 staff based primarily across three Auckland campuses. Built on collaboration, shared purpose and the values of Pono (fact, truth, reality, integrity), Tika (acting accordingly, doing what is needed, ethical expression), and Aroha (empathy, care, compassion). AUT offers an innovative, forward-thinking environment where committed people work together to improve outcomes for students, communities, and the world.

AUT recognises the importance of Te Tiriti, Māori and Pacific knowledge, leadership, and contribution across our university and is committed to creating environments where these communities can thrive. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.

AUT cafés are proud to be part of our student’s university journeys, offering welcoming spaces to relax, recharge, and connect. Operating seven food outlets across AUT’s three campuses during the university semester, our cafés are more than just places to enjoy great food and coffee — they’re social hubs at the heart of campus life. Working in an AUT café means being part of a supportive, diverse team in a fast-paced, people-focused environment, with opportunities to grow your skills and make a positive impact on students, staff and visitors every day.

The Opportunity | Te Whiwhinga mahi

About the Role:
Are you passionate about food, coffee, and exceptional service? AUT operates six bustling food outlets across our City, South, and North Shore campuses, and we're looking for a dedicated Café Supervisor to lead our team at North Campus. You’ll ensure efficient guest services, maintain high standards, and contribute to a positive customer experience.

Key Responsibilities:

• Ensure efficient delivery of guest services.

• Maintain high standards of food and beverage handling and presentation.

• Demonstrate proficiency in English, both oral and written.

• Exhibit strong self-management skills, including organisation and time management.

• Manage ordering for the café.

• Oversee store operations in conjunction with the Retail Manager.

• Assist in maximising productivity and profitability in the café.

• Support the Retail Manager in hiring, induction, training, and staff rostering.

• Lead by example, inspiring the team with a positive attitude and hands-on leadership.

About you | Ko wai koe

If you’re the kind of person who isn’t afraid to try new things, explore bold ideas and inject real energy and passion into the entire university experience, you’ll fit right in.

To be successful in this role, you will have:

• Minimum of two years' experience in café supervision.

• Proficiency in food and beverage handling and presentation.

• Experience with two and three-group coffee machines.

• Strong customer focus.

• Excellent command of the English language.

• Effective self-management skills, including organisation and time management.

• Proven leadership abilities with the capability to motivate and develop team members.
• A commitment to equity, diversity and inclusion. Supportive of AUT’s Te Aronui journey (https://www.aut.ac.nz/about/maori/auts-commitment-to-Te-Tiriti-o-Waitangi).

As a professional member of staff at AUT, you’ll help keep us moving forward. From improving our services and streamlining our systems to supporting the experiences of students and staff across our campuses. By working collaboratively, solving problems and driving practical improvements, you’ll play a vital role in helping us operate smoothly, raise our profile, and evolve what we do every day.

You will bring an open, engaging, and collaborative approach, with the flexibility to respond to changing requirements, and actively contribute to a positive and collegial environment. You will demonstrate cultural humility, awareness, and respect when engaging with indigenous peoples and culturally diverse communities. Experience supporting indigenous, equity, or inclusion-focused initiatives is highly desirable.

What we offer | Ngā āhuatanga kei a mātou

At AUT, you’ll be part of a values-led university that supports you to thrive in your role and career. We offer:

• Flexible working and a strong, caring culture that supports belonging.
• Recognition frameworks that reflect your contribution and how you live our values.
• The tools and trust to make a meaningful difference every day.
• Māori and Pacific development programmes that strengthen our shared purpose.
• Cultural capability uplift development programmes for all staff
• Professional development and funded study pathways to keep you moving forward.
• Free gym membership.

How to apply | Me pēhea te tuku tono

Along with your CV, please ensure to submit a cover letter which a) explains why this role (and AUT) is of interest, and b) addresses how you feel you meet some, or all, of the key criteria listed above.

Please feel free to add any further comments you feel may also support your application. All applications must be submitted through the online application process.

Further Information | Pārongo Anō

Start Date: To be agreed with the successful applicant.

Salary Ranges | Ngā Utu: $63,483 - $67,781 per annum (dependent on experience and qualifications)

For further information: please send us an enquiry here or call 09 921 9499.

Closing Date | Te rā aukati:

Job Reference | Tohutoro Mahi: 90142

40 hours per week

Nā tō rourou, nā taku rourou ka ora ai te iwi.

With your food basket and my food basket, the people will thrive.

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