We currently have an opportunity for a Desktop Support Engineer role based in Auckland.

Role Details:

• Job Title: Desktop Support Engineer
• Employment Type: Full time

Please note : This role is Auckland location for a FULLTIME independent contractor role for single site. The engineer must be available, for support at the below location.

Address - 1/9, Neasdale avenue, Wiri, Auckland, 2104

CLIENT - CHEP

Job Description:
The Desktop Technician will provide day-to-day local desktop support, handle inbound calls, troubleshoot hardware, software, and application issues, and document resolutions in a ticketing system. The role involves break/fix support, fault diagnosis, and resolution across core operating systems and platforms. You will also collaborate closely with the Service Desk and IT Support Centre to ensure consistent operations.

Key Responsibilities & Skills:

• Support for Windows platforms (Windows 7, 8, 10, 11)
• Working knowledge of Windows (MacOS is a plus)
• Strong experience with desktops, laptops, printers, peripherals, and workstation builds (MS SCCM, MS MDM)
• Experience with Active Directory (2003/2008/2012 R2), Office 365, Exchange, DNS, DHCP, Group Policy
• Basic troubleshooting of iOS, Android, and smart devices
• Asset and inventory management experience
• Strong troubleshooting, communication, and customer-handling skills
• Experience with multi-functional printer troubleshooting
• Willingness to travel within the city as required
• Flexibility to support before/after business hours if needed
• Excellent verbal and written communication skills in English

For more details about us, you can visit www.totalitglobal.com.

Pay: $200.00 – $240.00 per day

Work Location: In person