As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

What you will be doing:

• Choose your assignments - align your missions with your personal preferences and profile.
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
• Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
• Provide honest feedback - use our platform to share your observations through questionnaires.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements:

• Passion for fashion, beauty, and customer experience excellence
• Current luxury brand customer
• Strong observational skills and attention to detail
• Comfortable interacting with people
• Adaptable to different assignment types and industries
• Able to provide objective, unbiased feedback and complete reports promptly

Job Types: Freelance, Casual

Pay: $35.00 – $45.00 per hour

Application Question(s):

• Do you confirm you have not been employed or professionally engaged with a luxury automobile and retail brand?
• Do you have a valid driving license?
• What is your email address for further contact?

Work Location: Hybrid remote in Queenstown, Otago